Website Care and Support
Reliable on-shore services to save you time, resources & hassle
Website Care & Support Packages
Taking care of your website doesn’t have to be a headache. It should be an investment in growth. Our WordPress website care plans are designed to provide peace of mind while optimising your site’s performance, security, and functionality. No matter your size we’ve got a plan to suit your needs, so you can focus on what you do best.
With access to an expert team including our developer, designer, assistant, and copywriter, you’re in great hands.
Why Take Out a Care Plan With Us?
Our care plans go beyond the basics. While many providers stick to routine updates, we aim to cover all reasonable requests—whether it’s fixing bugs, adding new features, or making design tweaks. While we can’t handle major projects or full website overhauls, we get more done than most plans on the market. Plus, we include annual strategic advice to help you maximise your plan’s value. From monetisation strategies to boosting audience engagement, we’re here to ensure your website isn’t just maintained—it’s optimised for growth.
With us, you’re not just getting a plan; you’re gaining a helpful partner.
Our Website Care Plans
Our care plans are specifically designed to match the complexity and functionality of your website. Chat with us to see which is correct for you.
| Plan | Price | Features |
|---|---|---|
| ESSENTIALS | $99 +GST/month | SOS calls, Access to core Software Licences, Monthly Plugin Updates, Monthly Theme & WordPress Updates, Annual Security Audit, Anti-spam Control |
| CONNECTED | $180 +GST/month | SOS calls, Access to core Software Licences, Monthly Theme & WordPress Updates, Biannual Security Audits, Anti-spam Control, Analytics Dashboards, 8 hour annual work bank |
| COMPREHENSIVE | $260 +GST/month | SOS calls, Access to core Software Licences, Monthly Theme & WordPress Updates, Biannual Security Audits, Anti-spam Control, Analytics Dashboards, 12 hour annual work bank, Annual Strategic Review |
| PREMIUM | $340 +GST/month | Priority Support, Access to core Software Licences, Monthly Theme & WordPress Updates, Quarterly Security Audit, Anti-spam Control, Analytics Dashboards, 24 hour annual work bank, Annual Strategic Review, Annual Analytics Review |
What’s Included in Website Care Plan Services
Routine Updates
Your website stays secure and functional with regular updates to WordPress core, plugins, and themes, preventing crashes and vulnerabilities.
Urgent Support
Access fast, reliable assistance from our expert team to resolve critical issues and keep your website running smoothly without interruptions.
Spam Control
Protect your site from spam attacks with proactive measures to maintain a clean, professional, and user-friendly experience for your visitors.
Performance Monitoring
Track your website’s speed and functionality to ensure optimal performance and a seamless user experience for your audience.
Security Audits
Our regular checks identify and address vulnerabilities, keeping your website protected from potential threats and breaches.
Analytics Dashboards
Gain actionable insights with GA4 and Search Console data that showcase key metrics like traffic, SEO performance, and user behaviour.
Regular Reporting
We provide live links to task and time-tracked reports, offering real-time insights into updates and completed tasks, ensuring you’re always in the loop.
Uptime Monitoring
We monitor your website to ensure it is available to visitors and quickly respond to downtime issues that exceed two minutes.